Final | Law homework help

These theories provide different frameworks for looking at and understanding social justice issues, including crime more generally. In the final paper for the course, you are being asked to write an essay that demonstrates both your critical thinking skills, and your understanding of (at least) one of the theoretical perspective from the class. Your task is to select both a theory and a larger social issue/problem, to explain both of these, and then to explain the role your chosen theory specifically plays in understanding/addressing the social issue you have chosen. So, for instance, you could pick anomie or strain theory and use this to explain the current rise in crime rates. You could explain how conflict theory helps to understand voter suppression, wealth inequality, or even climate change. Or, you could use control theory to explain why early childhood development is so important and argue for nationalized child-care. The theory you select and the problem/issue you examine is up to you. 

Your paper should do the following:

  1. Elaborate/summarize the main tenets/points of the theoretical perspective you have chosen.
  2. Discuss the larger social issue/problem you have identified.
  3. Explain why the theory you have chosen helps explain/understand/address the social issue/problem you have identified. 
  4. From a social policy/criminal justice/societal perspective, discuss at least TWO ways in which this issue/problem can be dealt with and how your chosen theory does or does not contribute  to (or does/does not inform) the solution.

Your essay must be 1,500 – 2,000 words in length(approximately 5-8 pages double spaced) , double spaced, in Times New Roman 12-point font, using one-inch margins, and appropriate citations included using the ASA or APA citation style.   

Week 3 350 words | HHS 201 Introduction to Human Services | Ashford University

Week 3 – Discussion

Policies and Procedures

You have just been hired as the new Administrator for Volunteer Programs for your local non-profit organization. Your first initiative is to create policies for the volunteer program; however, you are getting resistance from the Director and staff.

Using the reading and resources from this week, explain why establishing policies and procedures is important and the steps you would take to overcome resistance.

Please answer the following two problems: suppose that the u.s and

Please answer the following two problems: Suppose that the U.S and Japan are two Ricardian economies. Both countries can produce only two goods; automobiles and computers. The characteristics of each economy are summarized in the following table. Labor Productivity in Automobiles Labor Productivity in Computers Endowment of labor United States 20 10 100 Japan 15 4 200 You are asked by the CEO to report the following information: Graph the production possibility frontier of both countries with computers on the horizontal axis and automobiles on the vertical axis. Please label the axes and calculate the intercepts. Identify absolute and comparative advantage of U.S. and Japan. Suppose that these two countries engage in free trade. Identify absolute and comparative advantage. Describe the pattern of trade. Explain briefly your reasoning. Suppose that the relative price of computers in terms of automobiles after trade is 3 [units (number) of automobiles per unit (number) of computers]. Using the same diagrams as in question 1a graph the consumption possibility frontier for both countries. Do both countries gain from trade? The U.S. market for computers is dominated by domestic firms such as Dell, Hewlett-Packard, and Apple. The U.S. market for consumer electronics is dominated by Japanese firms and brands such as Sony, JVC, Panasonic, Mitsubishi, and Toshiba. However, the U.S. automobile market includes both strong domestic firms like Ford and General Motors and formidable Japanese competitors like Toyota and Honda. Analyze each of the above mentioned industry from the standpoint of each country-based and firm-based theory of international trade discussed in this chapter. Which theory is the best predictor and which is the worst predictor of reality for these industries? Do the same theories work as well in making predictions for those industries? Based on what you know about the Japanese market, decide whether the same pattern of competitiveness that exists in the United States for the computer, consumer electronics, and automobile industries also holds true for that market. Why or why not?

Cuban missle crisis | History homework help

In this SAS Curriculum Pathways Interactivity, you will view four short videos and read and analyze six short primary-source documents to collect information which will allow you to take a position and respond to the focus question: Did Khrushchev keep his promise to defend Cuba?

 

To begin, follow this link to Interactivity 936. If prompted, enter “melody9off” in the Student User Name then click “log in” to begin. (quick launch #936).

 

As you proceed through the material, you will be instructed to complete a document analysis by identifying passages that support a position. Please be thorough in selecting your passages and in writing your brief analyses of the passages. Always write in complete sentences. When you reach the end, save your document to submit here.

 

Objectives

  • Activate and build background knowledge about the Cold War, the Cuban Revolution, and the conflict between Cuba and the United States, culminating in the Cuban Missile Crisis of October 1962
  • Analyze the relevant primary-source documents and identify arguments with varying points of view
  • Evaluate the arguments for and against Khrushchev’s treatment of Castro

Fin 221 mcqs | Business & Finance homework help

Multiple Choice

Identify the choice that best completes the statement or answers the question.

 

       1)            Which of the following could explain why a business might choose to operate as a corporation rather than as a sole proprietorship or a partnership?

A.

Corporations generally face fewer regulations.

B.

Less of a corporation’s income is generally subject to taxes.

C.

Corporate shareholders are exposed to reduced liability, but this factor is offset by the tax advantages of incorporation.

D.

Corporate investors are exposed to unlimited liability.

E.

Corporations generally find it easier to raise capital.

 

 

       2)            The primary operating goal of a publicly-owned firm interested in serving its stockholders should be to

A.

Maximize its expected total corporate income.

B.

Maximize its expected EPS.

C.

Minimize the chances of losses.

D.

Maximize the stock price per share over the long run, which is the stock’s intrinsic value.

E.

Maximize the stock price on a specific target date.

 

 

       3)            Which of the following statements is CORRECT?

A.

A good goal for a firm’s management is maximization of expected EPS.

B.

Most business in the U.S. is conducted by corporations, and corporations’ popularity results primarily from their favorable tax treatment.

C.

One example of an agency relationship is the one between stockholders and managers.

D.

Corporations and partnerships have an advantage over proprietorships because a sole proprietor is exposed to unlimited liability, but the liability of all investors in the other types of businesses is more limited.

E.

Firms in highly competitive industries are more likely to consciously exercise “social responsibility” than are firms in oligopolistic industries.

 

 

       4)            How much would $1, growing at 5% per year, be worth after 100 years?

A.

$141.05

B.

$131.50

C.

$164.52

D.

$144.50

E.

$155.94

 

 

       5)            Suppose a U.S. government bond promises to pay $2,249.73 three years from now. If the going interest rate on 3-year government bonds is 6%, how much is the bond worth today?

A.

$2,011.87

B.

$2,591.45

C.

$2,324.89

D.

$1,888.92

E.

$2,854.13

 

 

       6)            The U.S. Treasury offers to sell you a bond for $613.81. No payments will be made until the bond matures 10 years from now, at which time it will be redeemed for $1,000. What interest rate would you earn if you bought this bond at the offer price?

A.

5.91%

B.

6.71%

C.

7.10%

D.

5.59%

E.

5.00%

 

 

       7)            Your father is about to retire, and he wants to buy an annuity that will provide him with $50,000 of income a year for 20 years, with the first payment coming immediately. The going rate on such annuities is 6%. How much would it cost him to buy the annuity today?

A.

$607,905.82

B.

$416,110.34

C.

$517,513.68

D.

$615,976.84

E.

$488,349.15

 

 

       8)            Your girlfriend just won the Power Ball lottery. She has the choice of $10,000,000 today or a 30-year annuity of $500,000, with the first payment coming today. What rate of return is built into the annuity?

A.

2.71%

B.

3.08%

C.

4.10%

D.

3.59%

E.

3.91%

 

 

       9)            What annual payment would you have to receive in order to earn an 8% rate of return on a perpetuity that cost $1,500?

A.

$127.84

B.

$134.54

C.

$151.29

D.

$120.00

E.

$143.65

 

 

     10)            At a rate of 8%, what is the future value of the following cash flow stream? $0 at Time 0; $100 at the end of Year 1; $300 at the end of Year 2; $0 at the end of Year 3; and $500 at the end of Year 4?

A.

$907.91

B.

$991.43

C.

$943.46

D.

$975.89

E.

$968.40

 

 

     11)            Bank A offers to lend you $10,000 at a nominal rate of 7%, compounded monthly. The loan (principal plus interest) must be repaid at the end of the year. Bank B also offers to lend you the $10,000, but it will charge 8%, with interest due at the end of the year. What is the difference in the effective annual rates charged by the two banks?

A.

0.77%

B.

1.71%

C.

1.10%

D.

1.59%

E.

0.91%

 

 

     12)            You are buying your first house for $220,000, and are paying $30,000 as a down payment. You have arranged to finance the remaining $190,000 30-year mortgage with a 7% nominal interest rate and monthly payments. What are the equal monthly payments you must make?

A.

$1,513

B.

$1,110

C.

$1,264

D.

$1,976

E.

$1,349

 

 

     13)            Your sister turned 30 today, and she is planning to save $3,000 per year for retirement, with the first deposit to be made one year from today. She will invest in a mutual fund, which she expects to provide a return of 10% per year. She plans to retire 35 years from today, when she turns 65, and she expects to live for 30 years after retirement, to age 95. Under these assumptions, how much can she spend in each year after she retires? Her first withdrawal will be made at the end of her first retirement year.

A.

$78,976

B.

$91,110

C.

$88,513

D.

$86,250

E.

$83,049

 

 

     14)            It is now January 1, 2005. Tom and Jerry are cousins who were both born on January 1, 1975. Both turned 30 today. Their grandfather gave Tom $4,000 on his 25th birthday, January 1, 2000, putting the funds into a trust that will be paid to Tom on his 70th birthday, January 1, 2045. Each year since 2000, the grandfather put an additional $4,000 in the account on Tom’s birthday, and the grandfather’s own trustee will continue making the $4,000 payments until January 1, 2045, when a 46th and final $4,000 contribution will be made on Tom’s 70th birthday. The grandfather wants Tom to work, not be a “trust fund baby,” but he also wants to insure that Tom is well provided for in his old age.

 

The grandfather has until now has been disappointed with Jerry, hence has not given him anything, but they recently reconciled, and the grandfather has decided to make an equivalent provision for Jerry. He will make the first payment to a trust for Jerry today, and he has instructed his trustee to make additional annual payments each year until January 1, 2045, when the 41st and final payment will be made. If both trusts earn an annual return of 10%, how much must the grandfather put into Jerry’s trust to enable him to receive the same amount as Tom on January 1, 2045, when they reach age 70?

A.

$6,110

B.

$6,492

C.

$7,513

D.

$5,976

E.

$8,349

 

 

     15)            You are analyzing the value of an investment by calculating the present value of its expected cash flows. Which of the following would cause the investment to look better?

A.

The discount rate decreases.

B.

The cash flows are extended over a longer period of time, but the total amount of the cash flows remains the same.

C.

The discount rate increases.

D.

The riskiness of the project’s cash flows increases.

E.

The total amount of cash flows remains the same, but more of the cash flows are received in the later years and less are received in the earlier years.

 

 

     16)            Which of the following statements regarding a 30-year (360-month) $100,000 fixed-rate mortgage is CORRECT? (Ignore all taxes and transactions costs.)

A.

The remaining balance after three years will be $100,000 less the total amount of interest paid during the first 36 months.

B.

The proportion of the monthly payment that goes towards repayment of principal will be higher 10 years from now than it will be this year.

C.

The monthly payment on the mortgage will steadily decline over time.

D.

The outstanding balance gets paid off at a faster rate early in a loan’s life, rather than later.

E.

Because it is a fixed rate mortgage, the amount paid in interest per payment is constant.

 

 

     17)            Which of the following statements is CORRECT?

A.

The NYSE does not exist as a physical location; rather it represents a loose collection of dealers who trade stock electronically.

B.

An example of a primary market transaction would be your uncle transferring 100 shares of Wal-Mart stock to you as a birthday gift.

C.

Capital market instruments include both long-term debt and common stocks.

D.

If your uncle in New York sold 100 shares of Microsoft through his broker to an investor in Los Angeles, this would be a primary market transaction.

E.

While the two frequently perform similar functions, investment banks generally specialize in lending money, whereas commercial banks generally help companies raise large blocks of capital from investors.

 

 

     18)            Money markets are markets for

A.

Foreign currencies.

B.

Consumer automobile loans.

C.

Corporate stocks.

D.

Long-term bonds.

E.

Short-term debt securities such a Treasury bills.

 

 

     19)            You recently sold to your brother 200 shares of Disney stock, and the transfer was made through a broker. This is an example of:

A.

A money market transaction.

B.

A primary market transaction.

C.

A secondary market transaction.

D.

A futures market transaction.

E.

An over-the-counter market transaction.

 

 

     20)            If the stock market is semistrong-form efficient, which of the following statements would be CORRECT?

A.

The required returns on all stocks are the same, and the required returns on stocks are higher than the required returns on bonds.

B.

The required returns on stocks equal the required returns on bonds.

C.

A trading strategy in which you buy stocks that have recently fallen in price is likely to provide you with a return that exceed the return on the overall stock market.

D.

If you have insider information about a particular stock, you cannot expect to earn an above average return on this information because it is already incorporated into the current stock price.

E.

Even if a market is semistrong-form efficient, an investor could still earn a better return than the market return if he or she had inside information.

 

 

     21)            Suppose the rate of return on a 10-year T-bond is currently 5.00% and that on a 10-year Treasury Inflation Protected Security (TIP) is 2.10%. Suppose further that the MRP on a 10-year T-bond is 0.9%, that no MRP is required on TIPs, and that no liquidity premiums are required on any T-bonds. Given this data, what is the expected rate of inflation over the next 10 years? Disregard cross-product terms, i.e., if averaging is required, use the arithmetic average.

A.

1.80%

B.

1.90%

C.

2.00%

D.

2.10%

E.

2.20%

 

 

     22)            Keys Corporation’s 5-year bonds yield 6.50%, and 5-year T-bonds yield 4.40%. The real risk-free rate is r* = 2.5%, the inflation premium for 5 years bonds is IP = 1.50%, the default risk premium for Keys’ bonds is DRP = 0.50% versus zero for T-bonds, and the maturity risk premium for all bonds is found with the formula MRP = (t 1)*0.1%, where t = number of years to maturity. What is the liquidity premium (LP) on Keys’ bonds?

A.

1.30%

B.

1.40%

C.

1.50%

D.

1.60%

E.

1.70%

 

 

     23)            Suppose 1-year Treasury bonds yield 3.0% while 2-year T-bonds yield 4.5%. Assuming the pure expectations theory is correct and thus the maturity risk premium is zero, what should the yield be on a 1-year T-bond one year from now?

A.

5.91%

B.

6.02%

C.

6.13%

D.

6.24%

E.

6.35%

 

 

     24)            Which of the following statements is CORRECT?

A.

If the maturity risk premium (MRP) is greater than zero, the yield curve must be upward sloping.

B.

If the maturity risk premium (MRP) equals zero, the yield curve must be flat.

C.

If inflation is expected to increase in the future and the maturity risk premium (MRP) is greater than zero, the yield curve will be upward sloping.

D.

If the expectations theory holds, the yield curve will never be downward sloping.

E.

Because long-term bonds are riskier than short-term bonds, yields on long-term Treasury bonds will always be higher than yields on short-term T-bonds.

 

 

     25)            Which of the following factors would be most likely to lead to an increase in nominal interest rates?

A.

Households reduce their consumption and increase their savings.

B.

A new technology like electricity has just been introduced, and it increases investment opportunities.

C.

There is a decrease in expected inflation.

D.

The economy falls into a recession.

E.

The Federal Reserve decides to try to stimulate the economy.

 

 

Math 221 week 4 lab solution ( excel answer)

4Math 221 Week 4 Lab (Note: Your labs should be well organized, with results clearly identified and in the proper order. When answering questions, be sure to use complete sentences and proper grammar. It is also important for you to fully explain your answers! Please do not answer “yes” (or “no”); you should explain why the answer is “yes”. Part 1. Cross-Reference Tables and Probability 1. What is the probability that the cereal would be high calorie? In other words, what is P(high calorie)? 2. What is the probability that the cereal would be high fiber? In other words, what is P(high fiber)? 3. What is the probability that a cereal would both high calorie and high fiber? In other words, what is P(high calorie and high fiber)? 4. What is the probability that a cereal would either high calorie or high fiber? In other words, what is P(high calorie or high fiber)? 5. What is the probability that a cereal would be high calorie, given that it is high fiber? In other words, what is P(high calorie, given high fiber)? 6. What is the probaility that a cereal would be high calorie, given that is is low fiber? In other words, what is P(high calorie, given low fiber)? 7. Regarding Questions 5 and 6, how might you interpret this information as a consumer? 8. Using the simple test of independence (described in the lecture), decide if the events high calorie and high fiber are independent or dependent. Show your work. 9. Discuss how the Excel command “countif” was used in the table above. Why were the ranges (such as f2:f23) used as they were? (Answer the above questions. Format your answers so that they are clearly shown. See the worksheet CEREAL from the Week4Lab.xls file. You will find the above questions inside the worksheet also. You do not need to copy-and-paste anything here. Part 2. Binomial Probability Distribution (Insert your answers to Part 2 here. Be sure to copy-and-paste the two Binomial Probability Distributions. Also, copy-and-paste the graph of the distribution used for the first question here. See the worksheet Binomial Example from the Week4Lab.xls file for examples similar to your assigned questions. Part 3. Poisson Probability Distribution (Insert your answers to Part 3 here. Be sure to copy-and-paste the two Poisson Probability Distributions. Also, copy-and-paste the graph of the distribution used for the first question. See the worksheet Poisson Example from the Week4Lab.xls file for examples similar to your assigned questions

Computer security question | Computer Science homework help

Alice has a picture-based password system, where she has each user pick a set of their 20 favorite pictures, say , of cats , dogs , cars , etc. to login, a user is shown a series of pictures in pairs-one on the left and one of the right. In each pair, the user has to pick the one that is in his set of favorites. if the user picks the correct 20 out of the 40 he is shown (as20 pairs), then the system logs him in. Analyze the security of this system, including the size of the search space. Is it more secure than a standard password system?

leadership: enhancing the lessons of experience mcqs

1. Which of the following statements is incorrect?

A. The idea of “one-man leadership” is a contradiction in terms

B. Leadership is a social influence process shared among all members of a group

C. Followers are part of the leadership process

D. Leadership is restricted to the influence exerted by someone in a

particular role

2. Among the following, ideal followers are more likely to be perceived as

A. Independent

B. Forward-looking

C. Inspiring

D. Innovative

3. Which of the following statements about “common sense” is false?

A. Effective leadership must be something more than just common sense

B. What seems obvious after you know the results and what you would have predicted beforehand are not the same thing

C. One of the challenges of understanding leadership is to know when

common sense applies and when it does not

D. The term “common sense” implies practical knowledge about life that

most people have not yet acquired

4. Which of the following statements is false?

A. One needs nothing more than common sense to be a good leader

B. Leaders need to recognize that others’ views are useful

C. Leaders need to recognize when times change and a new direction is

called for

D. One of the challenges of understanding leadership is to know when

common sense applies and when it does not

5. Being a leader is either in one’s genes or not. Which of the following

statement is true?

A. Innate factors more than formative experiences influence leadership

B. Leadership is either innate or acquired, not both

C. Typically most individuals can be categorized based on their innate

qualities as leaders and non-leaders

D. Each person can make the most of leadership opportunities he or she

faces

6. Identify a myth associated with leadership development.

A. Good leadership is knowing when common sense applies and when it does not

B. Good leaders are born with the traits and abilities, which make them

successful leaders

C. You can only learn leadership by observing it

D. Learning to be a better leader depends on the richness of one’s

experience and the ability and desire to learn

7. Which of the following is not a common myth about leadership development?

A. Good leadership is all common sense

B. Leaders are born, not made

C. Leadership can only be taught

D. You can only learn leadership from experience

8. The change in organizational practices can be attributed to

A. Appointing women to leadership positions, which is a departure from past practices

B. The fact that womens’ attitudes have become similar to those of men

C. Womens’ self-reports of traits such as assertiveness

D. Legislation prohibiting gender-based discrimination at work

9. A trend toward less stereotypically masculine characterizations of leader- ship is representative of the fact that

A. Leadership roles have changed

B. Women themselves have changed

C. Organizational practices have changed

D. Culture has changed

10. Encouraging innovation, growth and development and redefined tasks and

responsibilities best describes a

A. Leader

B. Manager

C. Manager in a later stage of development

D. Leader-manager integrated role

11. Leaders

A. Tend to accept the definitions of situations presented to them

B. Encourage growth and development in their followers in ways broader

than mere job training

C. Emphasize routinization and control of followers’ behavior

D. Motivate followers more with extrinsic, even contractual consequences, both positive and negative

12. Leaders

A. Work hard for cooperation

B. Give clear direction

C. Give overlapping and ambiguous assignments

D. Focus on control and results

13. Leaders, as compared to managers, tend to assess their followers’  performance

A. Less in terms of personal criteria

B. More in terms of specific criteria

C. Less in terms of holistic criteria

D. More in terms of idiosyncratic criteria

14. Leaders redefine the parameters of tasks and responsibilities, both for

individual followers and for the entire group by all the following ways except

A. Taking a short-term perspective

B. Actively change the situations they are in

C. Through accentuating critical values

D. By marshaling energy to cope with some new threat

15. Which of the following statements concerning the manager’s role in

manager-follower-situation interactions is true?

A. Managers tend to reject the definitions of situations presented to them

B. Managers tend to assign broader rather than narrower tasks for follow- ers to perform

C. Managers assess their followers’ performance in terms of fairly general job descriptions

D. Managers make sure followers conform to policies or procedures

16. The most commonly cited developmental challenge mentioned by managers, which while adding to personal pressure, also contributed to professional growth are

A. Travel requirements

B. The responsibility of meeting deadlines

C. Tasks with the possibility of success and failure

D. Putting in longer hours at work

17. Successful executives mention all of the following as negative feelings while describing how they feel while working through potent developmental experiences except feeling:

A. Uncertain

B. Overwhelmed

C. Fearful

D. Challenged

18. In the process of “learning to learn from experience”, people operating in the stabilizing period must

A. Overcome the caution generated by ongoing success

B. Overcome the tension of challenging what they do not know how to do

C. Attempt at learning a new set of responses and strategies

D. Let go of short-term expectations in favor of more long-term learning

19. The content of leadership programs at the university-level

A. Gives subordinates feedback about their progress

B. Provides a survey of the major leadership findings

C. Focuses on strategic planning

D. Focuses on how to train subordinates

20. _____ consist of descriptions of various leadership situations and are used as a vehicle for leadership discussions.

A. Simulations

B. Role playing

C. Case studies

D. Games

21. What is the advantage of role playing as a leadership concept?

A. Individualized feedback to students through leadership behavior ratings

B. Depict the challenges commonly faced in the work environment

C. Used as a vehicle for leadership discussions

D. Greater transferability to the workplace

22. Improving interpersonal, oral-communication and written-communication

skills are a part of leadership training programs for

A. Mid-level managers

B. First-level supervisors

C. Colleges or universities

D. Maintenance personnel

23. This technique wherein participants are given a limited amount of time prioritize and respond to a number of notes, is particularly useful in assessing and improving a manager’s planning and time management skills.

A. Simulations

B. Role playing

C. In-basket exercises

D. Case studies

24. In leaderless group discussions, facilitators and observers rate participants, which are used to provide managers with feedback about their

A. Supervisory skills

B. Interpersonal skills

C. Planning skills

D. Time management skills

25. These represent the most sophisticated and expensive method for assess- ing leadership potential.

A. Internet measures

B. Structured interviews

C. Paper-and-pencil measures

D. Assessment centers

Hrm 587 (managing organizational change) week 6 a+ graded

HRM 587 (Managing Organizational Change)

 

Week 6

 

Week 6 DQ 1

 

Review the Case Study on the Tyco company which appears in your textbook at the end of Chapter 11, pp. 345-346. After reading the case, let’s start the discussions with these questions. 
1. How did the turnaround team use Gerard and Teurf’s transformation skills (discussed earlier in Chapter 11) to overcome the frustrations of employees? 
2. What were some of the examples given in the case which led you to think those transformational skills were used? 
3. Of the three types of cultural transformation (behavioral, experiential, and attitudinal), which of these types occurred in the Tyco case, and why do you think so? 

 

Week 6 DQ 2

 

Types of Communication Methods (graded)

Throughout the term, you have been researching two companies and the change plans each underwent. This week, you will be working on the communication plan which you feel one of the companies most likely used (or you will create one you would have recommended it use). This plan will include types/methods of communication, a timeline for that communication, etc. (See the project for more details.) This week, we want to work together and look at types of communication. Also, you will be given an opportunity to share a draft of the “sample” communication you are going to provide for your project, and receive feedback from your classmates. 

 

Week 6 Assignments:

 

Course Project Managing Organizational Change Part 4 (Communicating the Change) (3000+ Words)

 

HRM 587 Week 6 (Case Study Tyco) (900+ Words)

 

HRM 587 Week 6 (Change Plan Grid)

Anybody has business degree or finance?

Hi there,

 

I am taking Business Communications class which is undergraduate. I have a set of 20 multiple choice questions. The title of the  book is Business Communications: Polishing Your Professional Presence, Second Edition by Barbara  Shwom & Lisa Gueldenzoph Snyder. I need to get an A grade.