You Have Worked For Two Years As The Claims Manager

You have worked for two years as the claims manager in a mid-sized financial services firm. You have been wondering about your future with the firm as you’ve heard rumors that it is about to close a five-year deal to outsource the servicing of its claims payment process to a respected firm in India. You have mixed feelings as you stare in amazement at the text message you have just received from your manager: “We need an experienced manager to relocate to India for six to nine months to make sure that we get off to a good start with a claims processing outsourcing project. I’d like to put in your name for this opportunity. I’m on my way into a meeting to discuss potential candidates. What do you think?” How would you respond?

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